Root Cause Analysis
This workshop provides a comprehensive approach to root cause analysis for problem-solving in operational contexts. Participants will learn structured methodologies to identify true root causes rather than symptoms, and develop effective countermeasures that prevent recurrence.
Learning Outcomes
- Apply structured root cause analysis methodologies.
- Use appropriate tools for different problem types.
- Facilitate effective root cause analysis sessions.
- Develop and implement sustainable countermeasures.
- Create systems for organizational learning from problems.
Who Should Attend
- Quality Professionals and Quality Managers
- Process Improvement Specialists (like Six Sigma Green Belts or Black Belts)
- Operations Managers and Production Supervisors
- Engineers and Technical Leads
- Performance Reporting Specialists
- Audit and Compliance Professionals
- Any member of a Strategic Leadership Team or Cross-functional Team responsible for investigating and resolving recurring operational issues.
Workshop Outline
- Core RCA Methodologies
- 5 Why analysis
- Fishbone (Ishikawa) diagrams
- Fault tree analysis
- Pareto analysis for prioritization
- Advanced RCA Techniques
- Barrier analysis
- Change analysis
- Current reality trees
- System analysis approaches
- Countermeasure Development
- Solution generation techniques
- Evaluation and selection criteria
- Implementation planning
- Effectiveness verification
- Organizational Learning Systems
- Knowledge capture and sharing
- Trend analysis across problems
- Preventive analysis approaches
- Building a learning culture
