Emotional Intelligence
This workshop focuses on developing emotional intelligence capabilities that enhance leadership effectiveness. Participants will learn how to recognize and manage emotions, build stronger relationships, and create positive work environments that support operational excellence.
Learning Outcomes
- Understand the components of emotional intelligence.
- Develop self-awareness and self-management capabilities.
- Enhance social awareness and relationship management skills.
- Apply emotional intelligence in leadership situations.
- Create emotionally intelligent teams and work environments
Who Should Attend
- Leaders at all organizational levels
- Team managers and supervisors
- Project managers and change agents
- Anyone seeking to enhance leadership effectiveness
Workshop Outline
- Self-Awareness and Self-Management
- Recognizing emotional triggers and patterns
- Emotional regulation techniques
- Stress management approaches
- Developing emotional resilience
- Social Awareness and Empathy
- Active listening skills
- Empathy development techniques
- Relationship Management
- Influence and persuasion
- Conflict management
- Feedback and coaching
- Building trust and psychological safety
- Emotional Intelligence in Leadership
- Creating emotionally intelligent teams
- Leading with emotional intelligence during change
